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  • Enhanced Support Portal FAQ

    Are there changes in how to contact Support? Tickets: No. You will continue to use the same URL to submit support requests. Behind the scenes, your request will be routed to our new ticketing system, ...

  • Opening a Support Ticket

    Overview This article provides the steps required to raise a request to CityNumbers Support.  Requirements You need to have an account on the CityNumbers Support Portal. Solution Log in to the Support...

  • Meet CityNumbers ATLAS, the Future of Customer Support

      The Goal: A Seamless, Efficient Support Experience Imagine a world where 90% of your issues are addressed immediately, no waiting, no hassle. With ATLAS, our new AI-powered assistant, that world is ...